Help with Squarespace – Common Problems with Solutions

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Running into problems with Squarespace? You’re not alone. In this blog post, we’ll walk you through some troubleshooting tips for four of the most common Squarespace problems.

With these tips, your website will be up and running beautifully in no time!

Common Problems and Solutions

Problem: Your site isn’t appearing correctly on mobile devices.

Solution: Make sure you’ve enabled Mobile Optimization in your Site Settings. If that doesn’t work, try resetting your cache or cookies.

– Additional Tip: If you’re still having trouble, try viewing your site in a different browser or clearing your cache again.

Problem: You’re having trouble adding content to your site.

Solution: First, check that you’re in the correct Editing Mode (you can find this at the top of the page). If you’re still having trouble, try adding content in a different browser or clearing your cache once more.

Problem: Your site is loading slowly.

Solution 1: One reason your Squarespace site may be loading slowly is because of heavy image files. To fix this issue, try compressing your images before uploading them to Squarespace. We recommend using an online tool like TinyPNG (https://tinypng.com/).

Solution 2: Another reason your site may be loading slowly is because of broken links. Broken links can occur when you move pages around or change the URL of a page without properly redirecting the old URL to the new one.

To check for broken links on your site, we recommend using a tool like Screaming Frog (https://www.screamingfrog.co.uk/seo-spider/). Just enter your URL and let the tool do its thing!


We hope these troubleshooting tips were helpful to you! Remember, if you still need any help with Squarespace, our team is always happy to help! Contact us today!

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